We provide help for new and existing ACC sensitive claims (ISSC: Integrated Services for Sensitive Claims) in Mt Albert, Auckland.

Who is eligible?

Any adult or child who experiences or has experienced sexual violence in New Zealand, and in some cases NZ residents who experienced sexual violence overseas.

  • Sexual violence includes most forms of sexual violation, rape, unwanted sexual contact, or indecent assault on an adult.
  • ALL sexual contact with a chld. It doesn’t matter how long ago it happened ACC will support you when you are ready.

You DO NOT have to report the event to the Police to get counselling from ACC for sexual violence.Everybody has a different response to the abuse they suffered. For example, you might be depressed, anxious, have sexual problems, not be able to trust people, abuse drugs or alcohol, have nightmares or flashbacks, have relationship problems or just feel unsafe. If you are unsure whether you meet ACC criteria, feel free to reach out and discuss with Kirstyn at The Counsellors.

How do I apply for ACC counselling?

The first thing to do is to reach out to Kirstyn and she will explain the process to you. You will have to wait for ACC to process your claim, however you can start your therapy straight away.

You can also choose how long you want counselling for and further you can also take a break and come back to counselling at any time.

Longer term counselling with ACC

You and your therapist may decide you need support for a longer time. This will require a supported assessment to be done. Because every case is different, talk to Kirstyn about what will be in the assessment. The Kirstyn will be there to support you and make sure you’re as comfortable as possible. You will be able to go through the assessment report and agree on its content with Kirstyn before it goes to ACC. They will then use the report to confirm what longer term support you need, and to help make a decision on your claim.

All reports are assessed by the ACC Sensitive Claims Unit, where they are treated confidentially and kept secure.